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Branch Service Representative II - TalentZok

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Branch Service Representative - TalentZok 
OVERVIEW  
  
Are you looking for a new career opportunity with an exciting company?! Then we've got the right team for you! In this role, you're responsible for the duties listed below.  
  
Immediate opening for a Branch Service Representative in Encinitas, CA who possesses:  
  • 1-2 years of experience in banking
  • Strong organization skills
  • Knowledge of banking applications and operations
  • Must be able to work in team environment
 
 
Email resumes to zrandel@talentzok.com or call 858.376.5078.   
  
FULL DESCRIPTION 
 
The selected candidate will be responsible for: 
  • The Branch Service Representative II represents the frontline of the bank and expands customer relationships by providing prompt and exceptional service to customers both internal and external.
  • Independently responds to and assists customer with basic inquiries and requests.
  • Accurately processes all teller transactions which include over the counter, night drop, courier, and bank by mail.
  • Assists customers with requests such as: deposits, withdrawals, payments, transfers, stop payments, balance inquiries, on-line banking inquiries, interest rate inquiries, Debit card issues, check orders, loan payments, providing cashier's checks, safe deposit access.
  • Processing wire transfer requests and understands wire processing procedures and policy as it relates to documentation, verification and validation for domestic, international and Foreign Currency (FX) wire transfers.
  • Assist in receiving and verifying cash.
  • General understanding of new account opening process and required new account documentation for business and consumer accounts.
  • Performs basic account maintenance and/or requests.
  • Ensures understanding of and adherence to bank policies and procedures.
  • Complies with all bank operations and security procedures and adheres to all dual control functions.
  • Conduct OFAC, Biz Chex, and ChexSystems inquiries.
  • May have branch opening and closing responsibilities
  • Responsible for continuous training and development around job responsibilities
  • Incumbent may be assigned other duties as assigned by supervisor/manager
  • Maintains highest levels of confidentiality with customer and bank information
  • Provide great service to internal and external customers 
  • Completion of required training assigned by due date
  • Comply with all bank Policy and Procedures
 
 
The selected candidate will also possess: 
  • Knowledge of, adherence to, monitoring and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position including but not limited to the following: Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Customer Privacy requirements, protecting customer Privacy and the Community Reinvestment Act.
  • Work requires good written and verbal communication.
  • Great interpersonal skills.
  • Work requires willingness to work a flexible schedule.
  • Time management, prioritizing, multi-tasking and communication skills
  • Minimum of 2+ years of banking experience
  • Good organization skills
  • Detail oriented
  • Must be able to work in a team environment
  • Knowledge of basic math and problem solving
  • Basic computer knowledge
  • Good in Microsoft Word, Excel and Outlook 
  • Knowledge of banking applications and operations
  • Must have a high school diploma or equivalent
 
 
 
Salary Range: $20-$27/hr
For immediate and confidential consideration, please email your resume to zrandel@talentzok.com or call 858.376.5078. More information can be found at www.talentzok.com